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four paws inn

Cancellation Policy

STANDARD RESERVATIONS
Cancellation Timeframe & Fees:

  • 7+ Days Prior to Check-In Date: No cancellation fee applies. Full refund of any deposit paid.

  • 3-6 Days Prior to Check-In Date: 50% of the total reservation amount will be charged as a cancellation fee. Remaining 50% of any deposit will be refunded.

  • Less than 72 Hours (3 Days) Prior to Check-In Date: 100% of the total reservation amount will be charged as a cancellation fee. No refund of deposit will be provided.

HOLIDAY & PEAK SEASON RESERVATIONS
Holiday & Peak Season Periods:

  • Memorial Day Weekend

  • Independence Day Week (July 1-7)

  • Labor Day Weekend

  • Thanksgiving Week (Sunday-Sunday)

  • Christmas/New Year Period (December 20-January 3)

  • Spring Break (Varies based on local school schedules)

  • Other locally relevant peak periods: _________________________

Cancellation Timeframe & Fees:

  • 14+ Days Prior to Check-In Date: 25% of the total reservation amount will be charged as a cancellation fee. Remaining 75% of any deposit will be refunded.

  • 7-13 Days Prior to Check-In Date: 75% of the total reservation amount will be charged as a cancellation fee. Remaining 25% of any deposit will be refunded.

  • Less than 7 Days Prior to Check-In Date: 100% of the total reservation amount will be charged as a cancellation fee. No refund of deposit will be provided.

RESERVATION MODIFICATIONS

  • Extensions: Subject to availability. No penalty for extending a stay if space is available.

  • Shortening a Stay:

    • 7+ days notice: No penalty

    • 3-6 days notice: 50% fee for the reduced nights

    • Less than 72 hours notice: Full payment required for original reservation length

  • Date Changes:

    • Subject to availability

    • 7+ days notice: No penalty for changing dates

    • Less than 7 days notice: Treated as a cancellation and new reservation

NO-SHOWS
If a client fails to arrive for their scheduled check-in without notification, the reservation will be considered a no-show. The full amount of the reservation will be charged, and the reservation slot may be released after 24 hours.
EARLY PICK-UP
If a client picks up their pet earlier than the scheduled check-out date, payment for the entire originally scheduled stay is still required. No refunds or credits will be issued for unused portions of a reservation.
DEPOSITS & PAYMENT

  • A non-refundable, non-transferable deposit of $50 is required to secure all reservations.

  • This deposit will be applied to the final invoice.

  • Balance is due in full at the time of check-in.

  • Cancellation fees as outlined above will apply to the total reservation amount.

ILLNESS OR EMERGENCY EXCEPTIONS
In cases of documented personal or family emergency, serious illness (requiring doctor's note), or bereavement, Four Paws Inn may waive cancellation fees at its discretion. Each situation will be evaluated individually.
HOW TO CANCEL OR MODIFY A RESERVATION
Clients must contact Four Paws Inn directly to cancel or modify a reservation:

Cancellations or modifications are only considered official when confirmed by Four Paws Inn staff. Clients should always request a cancellation confirmation.
REFUND PROCESSING
Any applicable refunds will be processed within 7 business days using the original payment method when possible.
 
Four Paws Inn reserves the right to modify this cancellation policy at any time. The policy in effect at the time of reservation will apply to that reservation.

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